Our widget lives on your homepage so customers can engage with your business via their preferred message platform - across WhatsApp, Facebook Messenger, Instagram and SMS - while merging seamlessly within your unified inbox on the backend.
Built for multiple user access, our tools drive collaboration and efficiency. The centralized inbox’s tagging function simplifies how team members respond to customer messages, simplifying how they categorize and assign tasks while maintaining an asynchronous thread.
Our Shopify-powered CRM provides you with comprehensive customer profiles containing historical context including message history, contact information, average spend, last order placed and preferred messaging channels. The integration also makes it easy to close message-driven sales.
We are able to expedite your access to the WhatsApp Business API. This means assigning your business with a dedicated WhatsApp number, creating your business profile and user interface, and getting your business up and running with the tools you need to manage your customer messages.
Connectly offers a full-funnel solution, starting at the top. We see messaging as the most successful source of conversion, and give you the tools to capture new leads and fuel your marketing database. To maximize these functionalities, our segmentation and targeting capabilities enable you to deliver personalized campaigns over SMS and WhatsApp to convert leads and incentivize loyal customers.
Giving you a holistic view of critical data including number of open tasks, messages exchanged and orders placed, our real-time dashboard helps connect the dots between messages and sales by tracking trends - like channel usage and engagement with new and returning customers - over time.