How Lipigas used Connectly to increase its conversion rate by 1x while reducing its operational time by 60%
✓ 10X higher revenue vs. other channels ∙ ✓ ~80% open rate ∙ ✓ 5x website visits vs. other channels
✓ 10X higher revenue vs. other channels ∙ ✓ ~80% open rate ∙ ✓ 5x website visits vs. other channels
Lipigas wanted a higher engagement channel to reach their audience. Their old one-way communication channels, SMS & Email, were used to communicate promotional messages and discounts but had shallow engagement and read rates.
It needed to automate its communications and selling process (mainly for B2B) to reduce operational costs, lost customers (mostly during after-hours), delays, and time per ticket.
Purchase-on-WhatsApp solution allows customers to place an order via their favorite communication channel and authenticate their data. This gives 24/7 purchase availability, decreases delays, and improves the Customer Support team’s efficiency.
WhatsApp interactive and automated campaigns to promote personalization and a two-way conversation with the customers, resulting in higher engagement, conversion rate, and better customer experience.
AI-enabled Natural Language Processing (NLP) to better understand the customers by studying and predicting common inquiries while aiming to solve them instantly without needing an agent/person.
You're one step away from skyrocketing your business!
"With Connectly we had 80% less rider issues thanks to their WhatsApp automation. I can't recommend it enough!"
"With Connectly we had 80% less rider issues thanks to their WhatsApp automation. I can't recommend it enough!"
