UTILITY MESSAGING

Your critical messages, read on WhatsApp.

From order updates to appointment reminders, deliver the messages that matter — faster, smarter, and where your customers actually read them.
✓ Free pilot
✓ WhatsApp
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150+ clients, 15+ industries, 20+ countries
FEATURES

Why leading brands build on WhatsApp

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Reach more customers, instantly

Connect with 2B+ users in 180+ countries—no new apps, no friction. Your messages land where your customers already are.

Get seen, not ignored

With ~98% open rates, WhatsApp messages crush email visibility. Your updates get read—and acted on.

Faster replies, faster resolutions

57.8% of WhatsApp messages get replies in under 60 seconds. That means quicker confirmations, answers, and next steps.

Build trust with real conversations

65% of customers feel more confident messaging than emailing. WhatsApp’s personal tone makes your brand more approachable.

Turn chats into conversions

Up to 28% lead-to-customer rates using WhatsApp. Real-time conversations drive more purchases and fewer drop-offs.

Show more, sell faster

57.8% of WhatsApp messages get replies in under 60 seconds. That means quicker confirmations, answers, and next steps.
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85% of time saved in
bureaucratic operations

"Connectly facilitated the process of closing sales by 75% and allowed us to save up to 85% of time in bureaucratic operations, which were previously done manually, helping our team to pay attention to strategic problems."

Henrique Calandra
CEO

When every minute matters, so does every message. Connectly helps you keep customers informed, calm, and connected—no matter the situation.

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USE CASES

Make every message count

From order updates to account alerts, turn routine touchpoints into real-time value on whatsapp.
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Post-purchase & logistics

✓ Confirm orders instantly
✓ Send real-time delivery updates
✓ Remind pickups with QR codes
✓ Notify on returns & refunds

Appointment & event management

✓ Confirm bookings instantly
✓ Reduce no-shows with reminders
✓ Enable rescheduling via chat
✓ Alert users before events

Account & billing

✓ Confirm payments automatically
✓ Send bill & renewal reminders
✓ Deliver invoices via chat
✓ Reduce churn with alerts

Security & identity

✓ Send OTPs securely
✓ Enable fast 2FA verification
✓ Flag suspicious activity
✓ Alert users on account changes

Customer support

✓ Offer 24/7 live chat
✓ Keep users updated on tickets
✓ Automate FAQs instantly
✓ Follow up after resolutions

Product/service usage updates

✓ Alert on usage thresholds
✓ Notify service disruptions
✓ Restock alerts in real-time
✓ Update on technician status

Onboarding & education

✓ Guide users from day one
✓ Send tips to boost adoption
✓ Deliver how-to docs instantly

Internal operations

✓ Coordinate teams in real time
✓ Send critical staff alerts
✓ Automate task reminders
✓ Notify inventory changes

Automation & workflows

✓ Run 24/7 messaging sequences
✓ Trigger messages from CRMs
✓ Scale without added headcount
✓ Combine bots + agents seamlessly

Ready to streamline
your operations?

Everything you need to reduce friction, enable self-service, and run smoother customer experiences.

80% less rider issues

"With Connectly we had 80% less rider issues thanks to their WhatsApp automation. I can't recommend it enough!"

Aspa Lekka
COO & Founder
Talk to a Connectly expert and get a plan that fits. See what’s possible—in 30 minutes.
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80% less rider issues

"With Connectly we had 80% less rider issues thanks to their WhatsApp automation. I can't recommend it enough!"

Aspa Lekka
COO & Founder
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