The WhatsApp Business App is a great solution for businesses who experience low volumes of customer messages. For businesses looking to use messaging as a revenue-generating channel, the WhatsApp Business API can integrate with your other systems, send bulk notifications, use automation like chatbots and have multi-agent access for customer support.

The only way for businesses to access the WhatsApp Business API is through a third party.  As a WhatsApp BSP, Conneclty can grant direct API access AND deliver our suite of tools to help you manage your business on WhatsApp. This includes business profile & UI development, AI-enabled suggestions & insights, an inbox that houses your cross-channel customer messages, CRM integrations, payment solutions and more. We also get early access to future WhatsApp beta releases, can offer expedited onboarding and message cost efficiency.

Connectly is one of a select group of companies qualified as a BSP for the use cases of customer support and time-sensitive, personalized notifications.  We help you engage in meaningful connections with your existing customer base, and deliver custom marketing activations to drive lead generation and conversion.