IndustriesHealthcare & pharmacy
The agent reads the prescription, applies the discount and closes the order in the chat.
For pharmacy chains that sell in the conversation, on WhatsApp, RCS or webchat: continuous-use refills, prescriptions and stock, connected to your ERP, e-commerce and benefit programs.
Results
One platform for every pharmacy conversation.
24/7Refills at the right timeThe agent reaches out before the medicine runs out and answers at any hour, with a pharmacist when needed.
3–5×Higher conversionWhen the refill and the payment happen in the chat, conversion runs 3 to 5 times higher than on the site.
1One number for every channelOutbound, sales, support and stores on a single platform, end to end, instead of a different vendor for each.
−Lower cost per volumeOne provider with analytics and governance across every channel, and a lower cost per conversation as you grow.
Use cases
What the agent can do in pharmacy.
Sales agent · Marketing agentContinuous-use refillsA few days before the medicine runs out, the agent opens the conversation with the cart already built.ERP · CRM
Sales agent · Commerce agentPrescription to paid orderReads the prescription photo, applies manufacturer and loyalty discounts by customer ID and shows the final price.Benefit programs · Payments
Commerce agent · Support agentStock and reservationChecks stock at the nearest store in real time and holds it for pickup at the counter.Store inventory · OMS
Sales agent · Marketing agentManufacturer benefit programsEnrolls the customer in the lab program and applies the discount on every refill.Benefit programs · ERP
Support agentOrder trackingAnswers where the order is and warns before the courier arrives.OMS · Delivery
Sales agent · Commerce agentBeauty and personal careRecommends skincare by skin type and adds it to the same order.Catalog · CRM
These are examples, not the limit.Each agent is built around your flows, your systems and your rules. If it happens in a conversation, an agent can handle it.
Tell us your use case Human when it matters
The agent handles the routine.The pharmacist steps in when it counts.
Refills, prices and delivery run in the chat. When the customer has a health question, a controlled medicine or simply wants to talk to someone, the conversation goes to your pharmacist with the context ready.
Controlled medicines handled by your chain’s policy.
Pharmacist review whenever the rule requires it.
Every action logged and reversible by a person.
Handed to Paula · PharmacistHealth question
—Asks if the new medicine can be taken with Losartan
—Continuous-use customer · last refill 28 days ago
—Order on hold until the pharmacist replies
Start with one flow.
Talk to sales Pick one flow, like continuous-use refills. We build the agent with your team and measure the result before the next one.
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