IndustriesRetail
The agent sells, supports and solves every request end to end, in the chat.
Turn every conversation into a sale or a solved request. On WhatsApp, RCS or webchat, the agent handles discovery, checkout, order tracking, support and exchanges, connected to your e-commerce, OMS and CRM.
Results
Sell more, spend less.
24/7Sells around the clockThe agent answers and closes the sale at night, on weekends and at peak season, with no queue.
3–5×Higher conversionWhen the sale and the checkout happen in the chat, conversion runs 3 to 5 times higher than on the site.
+Bigger baskets, repeat buyersSuggests the right add-on at checkout and brings customers back by purchase history.
−Fewer support ticketsTracking, exchanges and returns solved in the conversation, without reaching your support team.
Use cases
What the agent can do in retail.
Sales agent · Commerce agentProduct discoveryAnswers by size, color and use, with real stock and product photos.Catalog · Inventory
Sales agent · Marketing agentCart recoveryPicks up the abandoned cart in the conversation, with the same product and a payment link.E-commerce · Payments
Support agent · CX agentTracking and exchangesSends every delivery update and creates the return label without going through support.OMS · Carrier
Sales agent · CX agentStore-assisted sellingHands the conversation to a store associate when the customer asks, with the full context.CRM · Store
Marketing agent · Sales agentCampaigns and launchesSends segmented launches and promotions and answers every reply.CRM · Catalog
Marketing agent · CX agentLoyalty and repurchaseOffers the next purchase by history and reminds the customer of points and tier.CRM · Loyalty
These are examples, not the limit.Each agent is built around your flows, your systems and your rules. If it happens in a conversation, an agent can handle it.
Tell us your use case Rules it follows
Prices and promotions come from your e-commerce.
Exchanges and returns follow your store policy.
Hands off to a person on your team when needed, with a summary of the conversation.
Every action logged and reversible by a person.
Start with one flow.
Talk to sales Pick one flow, like selling in the chat. We build the agent with your team and measure the result before the next one.