IndustriesUtilities
The agent sends the bill, logs the meter reading and records the case in the chat.
The calls that repeat every month, solved without a queue. Bills, meter readings, recurring orders and case numbers on WhatsApp, RCS or webchat, connected to your billing system.
Use cases
What the agent can do in utilities.
Collections agent · Support agentBill copies and paymentSends the bill, takes payment and posts it in your billing system.Billing · Payments
Support agent · CX agentMeter reading by photoReads the meter photo and logs the reading without a site visit.OCR · Billing
Sales agent · Commerce agentRecurring ordersSchedules orders that repeat on the right date.OMS · Logistics
CX agent · Support agentOutage noticesWarns about outages and scheduled maintenance, with the expected return time.Operations · CRM
Collections agent · Support agentReconnectionConfirms payment and requests reconnection in the same conversation.Billing · Field service
Collections agentDebt negotiationOffers installment plans inside the company’s rules and sends the payment link.Billing · Policy
These are examples, not the limit.Each agent is built around your flows, your systems and your rules. If it happens in a conversation, an agent can handle it.
Tell us your use case Rules it follows
A case number for every contact, as regulation requires.
Debt negotiation only inside the company’s rules.
Hands off to a person on your team when needed, with a summary of the conversation.
Every action logged and reversible by a person.
Start with one flow.
Talk to sales Pick one flow, like bill copies and payment. We build the agent with your team and measure the result before the next one.